Staten Island Virtual Healthcare Malpractice Lawyer
Virtual visits were meant to make care easier. But for many on Staten Island, a virtual appointment led to a missed diagnosis, delayed treatment, or a worsening condition. If a medical professional failed to meet the accepted standard of care during a remote exam or consult, the consequences can be life altering.
You might be dealing with pain that hasn’t gone away, rising medical expenses, or a gnawing fear that your provider didn’t take your symptoms seriously. These aren’t just unfortunate outcomes—they may be signs of medical negligence. And under New York law, you have the right to pursue legal action if your care caused more harm than healing.
What counts as medical malpractice in virtual care?
Not every bad outcome is malpractice. But if a healthcare provider ignores critical symptoms, fails to order tests, or prescribes the wrong medication during a telehealth visit, that may cross the line into negligence. Medical malpractice cases rely on proving that the care you received was below what another provider would have reasonably done in the same situation.
On Staten Island, we’ve seen medical malpractice claims tied to virtual visits with providers from Staten Island University Hospital and Richmond University Medical Center. Patients were told their symptoms weren’t serious—only to later discover brain injuries, birth injuries, or even organ failure. Many of these cases involve delayed diagnosis, missed cancer diagnosis, or botched surgery planning that stemmed from poor communication in virtual settings.
Where these cases often happen
You might have met with a medical professional through an app or patient portal, trusting the system to give you clear answers. But what happens when that trust is broken? We’ve heard from previous clients who suffered from surgical errors due to miscommunication between telehealth doctors and in-person teams.
One patient, after a rushed virtual visit, underwent surgery only to face life threatening complications when surgical instruments were left behind. Another was told their condition was minor—but it turned out to be a serious infection requiring additional surgeries and a prolonged recovery time.
These stories aren’t rare. They are happening in our local hospitals and clinics. In neighborhoods across Staten Island, patients are suffering injuries caused by remote care gone wrong.
Why these cases are more complex than they seem
Medical malpractice suits involving virtual care are newer—and often harder to prove. Providers may blame “limited access” or “lack of in-person interaction.” But the standard of care still applies. Whether you’re talking to a doctor over video or in an exam room, you deserve competent, thorough medical care.
These cases often involve multiple providers, conflicting medical records, and healthcare systems that point fingers. Getting your full records, tracking down expert witnesses, and establishing negligence takes skill and focus. And all of this comes while you’re dealing with pain, lost wages, and long term health issues.
It’s common to feel overwhelmed. Many patients delay taking action, worried they’ll be blamed or dismissed. But waiting can mean losing access to vital evidence or letting surveillance footage disappear. The sooner you understand your legal options, the better positioned you’ll be to seek maximum compensation.
Get help from Greenstein & Pittari, LLP
You don’t have to take on the medical system alone. Speak with a Staten Island Virtual Healthcare Malpractice Lawyer at Greenstein & Pittari, LLP, where every client speaks directly with an experienced medical malpractice attorney—not a junior associate or chatbot. If you believe your injuries stemmed from virtual care negligence, we’ll listen, review your records, and help you decide whether a medical malpractice suit is in your best interest. Our Staten Island medical malpractice lawyers offer a free consultation and work on a contingency fee basis. That means no upfront cost—we only get paid if you do.
Frequently asked questions about Staten Island virtual healthcare malpractice
Can I sue if my virtual visit led to a missed cancer diagnosis?
Yes. If a provider dismissed symptoms or failed to order testing during a telehealth visit, and you were later diagnosed with cancer, that may qualify as medical malpractice. Staten Island hospitals are legally bound to meet the accepted standard of care—even remotely.
What injuries can come from virtual malpractice?
Common examples include surgical mistakes due to miscommunication, birth injuries from missed prenatal concerns, brain injuries from delayed stroke treatment, or life altering consequences like cerebral palsy after ignored symptoms. Some cases even result in wrongful death.
How do I prove negligence in a virtual care case?
You’ll need to show that a healthcare provider didn’t act as a reasonable medical professional would under similar conditions. This often involves reviewing your medical records, using expert witnesses, and comparing the care you received to accepted medical practices in New York.
Can I be compensated for lost wages and medical care?
Yes. A successful claim can help you recover financial compensation for lost income, ongoing medical care, additional surgeries, and pain. In severe cases, you may also be eligible for punitive damages, especially if the provider’s conduct was egregious.
Is there a deadline to file a claim in New York?
Yes. New York has strict time limits for medical malpractice claims, including those involving virtual care. In most cases, you must file within two and a half years of the incident—or from the date you discovered the malpractice. Don’t wait. Delays can cost you your case.