Choosing the Right Attorney

Is Greenstein & Milbauer, LLP the Right Law Firm?

New York City Personal Injury Lawyers You Can Depend On

Call 1-800-VICTIM2, 1-800-VICTIMA, or contact us online for a free consultation.

(1) OUR MISSION IS YOUR MISSION

When our clients, like you win, we win. We are honored to work on your case. The offices of Greenstein & Milbauer, LLP are singularly devoted to providing you the best and most innovative legal representation available. We make our clients proud they chose us to represent them. We abide by the golden rule: Treat others as you wish to be treated

(2) LOYALTY

Loyalty means a lot. Our loyalties are to you, the injured victim. We don't represent insurance companies. We only represent people just like you...and we wouldn't have it any other way. Our practice is focused exclusively on personal injury cases. A significant number of the cases we handle are referred to us by other lawyers and law firms. Many law firms are not set up to handle serious injury cases. The cases are expensive to prepare and extremely time consuming. We feel strongly that in order to achieve great results for our clients, it is imperative to dedicate 100 percent of our law firm's time to representing seriously injured accident victims. Our main goal is to handle your personal injury case in a professional manner, while getting you the compensation you deserve. Our dedicated team of professionals is focused on getting compensation for the injured. By limiting our practice to helping injury victims, we have developed the experience needed to get results. We believe our experience representing the injured and the strength of our legal professionals provide the necessary depth to enable us to serve our clients well.

(3) CUSTOMER SERVICE

We understand it is our job to guide you through every step in the process. We take whatever time you need to answer your questions. We do everything necessary for you to be satisfied with our representation. We strive to help every client receive the medical care, assistance in recovering, and compensation they deserve. Customer service is not just a goal - it's our commitment to you.

(4) PERSONAL SERVICE

You'll talk to an attorney. From your first call to the settlement or jury verdict, you'll have an experienced attorney working on your file. We have a staff of attorneys that are specialized in handling the various different aspects of a case. Whether your case is settled out of Court or tried to verdict our attorneys will provide you with the expert legal representation that you need throughout your case. If you have questions, we have answers. Sometimes clients don't even know what questions to ask. We explain in plain English, or Spanish if necessary, the important issues in your case and how we are going to handle them.

(5) WE RETURN ALL CALLS

One of the most common complaints biggest complaints is that their lawyers do not return their calls. It is hard to understand why it poses a problem elsewhere, because at GREENSTEIN & MILBAUER, LLP we have a strict policy of always being available for our clients. What this means is that if we cannot take a call from a client at the time it comes in, we return that call within a short period of time. Because we are well staffed with knowledgeable and well trained we respond to your call at the time it comes in.

(6) TECHNOLOGY

GREENSTEIN & MILBAUER, LLP uses the latest in computer and communications technology in order to keep you informed on the status of your case. You can check the status of your case on line - 24 hours a day - 7 days a week. You can send us e-mails, and always be in contact with the partner assigned to your case at any time, from anywhere. Our computer network capability, which includes sophisticated, client database systems and a 24-hour telephone voice message system, ensures that our clients can expect prompt responses to their inquiries. All aspects of their case are maintained in a manner providing efficient access and updates

(7) NO HIDDEN CHARGES

Assistance with related issues such as settling property damage claims, car rentals, medical payments, insurance and dealing with medical bills are all a part of the service provided by GREENSTEIN & MILBAUER, LLP without extra charge.

(8) THE DECISION IS YOURS

You, the client, have the right to make the final decision regarding settlement of a case. Your lawyer must notify you of all offers of settlement before and after the trial. However, you must make the final decision to accept or reject a settlement. This is your personal injury claim. You have the right to accept or reject any offer of settlement. We will not settle your claim without your permission. We will discuss your options fully and advise you what we think is a fair settlement. Ultimately, the decision to settle is yours.

(9) TRAVEL

We know that injuries can make travel difficult. If you can't come to us, we'll come to you whether you are laid up at home or in the hospital. If you are confined to a bed or have no transportation, we will come to your home or arrange for transportation. Don't hesitate to talk to a lawyer just because your circumstances prevent you from coming to our Harlem offices.

(10) PROCESS CASES QUICKLY

Upon completion of your medical treatment, please contact this office. We will make certain that we have obtained all of your medical records, bills, prescriptions, wage loss, and any other information pertaining to your injuries. We may need copies of your tax returns if you are claiming any of loss wages, especially if you are self-employed.

At that time we will forward a claim package to the insurance company for their review. Every insurance company has their own procedure for reviewing claim packages. Although some companies may respond within two weeks, others have taken longer than eight weeks.

During this negotiation process, we will keep you informed of any settlement offers that are made. A car accident claim lawyer knows how to properly approach the car accident claim process. A car accident claim lawyer has resources to quickly and effectively determine who the liable parties are.